The place is so cozy and welcomed, the sandwiches at lunch is so fresh and delicious. The cakes yummy yummy good. The coffee very good as well. I stopped the first time this week and I will be here more times .
One of the owners, Carmela is just straight up rude. I used to go to Sugar Dust a lot last year but after a few different instances of either witnessing her behavior first hand or watching it from the back of the line, I found it astounding. How can someone who's trying to make their small business thrive be so rude and inept at taking social cues? The food is alright. REALLY good panini, sweets are tasty but the cupcakes are very small. More icing than cake. Toasted Walnut is much more consistent, and the staff has never made me uncomfortable Anywho, it's been over a year since I've gone back and don't plan to again.
I grab lunch from here on the regular. Their sandwiches are amazing. Fresh, home made and the perfect size. Of course I tell myself I am going just for lunch but usually leave with a couple baked goods. You can tell from the first bite that everything is homemade and with real ingredients. The owners are beyond kind and it’s always a great conversation. I’ve had the sandwiches, baked goods, soup and gelato. Each time I do a little happy dance when biting into anything I bring back to the office. It makes my soul happy, you can tell when someone puts themselves into their food and everytime I am never disappointed. Thank you for the fantastic food, baked goods to satisfy my sweet tooth and always making me feel welcome. It’s so special to have them so close to my office.
I'm sure the cakes are delicious but we never got that far. What stopped us from making any sort of order is the rude customer service. I didn't know running a bakery allowed a person to act like they were king of the world but apparently here it means that. Sharing an opinion that these small homemade cakes were a little too pricey to serve at an event with about 100 people was met with rude smirks and, while our backs were turned to leave, a snarky remark that a "Costco slab cake" would be more appropriate. It's a shame that you can't go into a business and decide that it's not for you without staff members/owners getting offended but why am I not surprised with the state of the world nowadays anyway. The history of this location shows that bakeries do not last long. Best of luck breaking that trend if you continue this streak of poor customer service.
Finally tried this place for the first time and I was not disappointed! Got the turkey panini with a side of chips and it was so good. Even got a no-thank-you coleslaw thrown in, which was admittedly just as good. The friendly service is the icing on top of the cake, which reminds me that I'll be back for some of those delicious-looking baked goods.
The desserts are next level sweet. I ordered a few to try including their popular carrot cake but I really only enjoyed the raspberry square. Staff were also really nice & helpful.
Stopped in for lunch today, have to say love the small town service, we had the panini and turkey wrap, so filling we took half home for later but did make room for a delicious raspberry almond square, will definately be back!
Sugar Dust Sweets & Cafe is a Canadian Cafe based in Bowmanville, Ontario. Sugar Dust Sweets & Cafe is located at 47 King St W, Bowmanville, ON L1C 1R2, Canada.
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